Privacy Policy

‍Effective Date: Jan 1, 2026
Last Updated: Feb 11, 2026

Applied Hearing Solutions (“Applied Hearing,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile application, and related services.

Unless otherwise noted, all services are provided by Applied Hearing Solutions, based in the United States.

1. Information We Collect

A. Website Usage Information

When you visit our website, we may automatically collect certain non-personal information including:

IP address
Date and time of visit
Referring website
Pages visited
Browser type

This information is used to analyze site traffic, improve performance, and enhance user experience.

Please note that most information transmitted over the Internet is not completely secure; therefore, confidentiality cannot be guaranteed.

B. Information You Voluntarily Provide

If you submit a form on our website (such as a Contact or Appointment Request form), we may collect:

Name
Phone number
Email address
Mailing address
Information included in your message

We use this information to respond to your inquiry and provide requested services.

We do not give, sell, rent, or share personal information with third parties for marketing purposes unless required by law.

2. Mobile Application Privacy

This section applies to the Applied Hearing Solutions mobile application.

App Functionality

Individual settings within the Applied Hearing Solutions app are not personal and are stored only on your local device.

The app:

Is not user-specific
Does not require login or registration
Does not collect user data unless you voluntarily submit a form

In some instances, a device ID may be transmitted to the backend of the application for operational purposes.

Push Notifications

Upon downloading and opening the application, users may be asked to enable push notifications.

Push notifications are:

General, non-user specific updates
Related to practice hours, office closures, provider availability, or general announcements

These notifications are not marketing messages and do not use personal data.

You may opt out of push notifications at any time by:

Not enabling them during setup
Adjusting your device notification settings
Contacting our office

App Form Submissions

Through the mobile app, users may submit forms via the Contact or Request Supplies pages.

All submitted information is securely transmitted to our practice via Jotform Inc. (Jotform.com). Jotform may utilize third-party infrastructure providers such as Amazon Web Services or Google Cloud.

When you complete a form through the app, we may collect:

Device-related information
Information provided within the form

Form responses are securely stored and used solely to respond to your inquiry.

Please do not include sensitive medical information, birth dates, Social Security numbers, or detailed health information in app or website forms.

3. SMS / Text Messaging Policy

If you provide your mobile phone number and explicitly opt in to receive SMS communications, you agree to receive text messages from Applied Hearing Solutions related to:

Appointment reminders
Service notifications
Account-related updates
Practice announcements
Marketing communications (only if you specifically opt in)

Message frequency may vary.
Message and data rates may apply.

You may opt out at any time by replying:

STOP — to unsubscribe
HELP — for assistance

After you send STOP, you will receive a confirmation message and no further messages unless you opt in again.

Mobile information will not be shared, sold, rented, or transferred to third parties for marketing or promotional purposes.

Your consent to receive SMS messages is not a condition of purchase.

4. Health Information Disclaimer

All health-related information provided on the Applied Hearing Solutions website, mobile application, or associated YouTube channel is intended for general informational purposes only.

It is not a substitute for professional medical advice, diagnosis, or treatment.

Always consult your healthcare provider regarding your medical condition or treatment needs.

Although we strive for accuracy and timeliness, website and app content is provided for convenience and should not be considered official medical guidance.

5. Third-Party Links

Some pages of our website or app may contain links to external websites not managed by Applied Hearing Solutions.

We do not control or assume responsibility for the content, privacy policies, or practices of third-party websites.

Once you leave our site, you are subject to the privacy policy of the external site.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no method of transmission over the Internet is completely secure.

7. Children’s Privacy

We do not knowingly collect personal information from children under 16 years of age.

If you believe a child has provided personal information, please contact us so we can remove it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our services constitutes acceptance of any updates.

9. Contact Information

Applied Hearing Solutions
4045 East Union Hills Drive
Suite #D128
Phoenix, AZ 85050
Phone: (602) 877-0000
Email: frontoffice@appliedhearingaz.com